Shipping:
We charge a $3.00 flat rate for all domestic purchases within the United States to cover the order handling. Feel free to shop to your heart's content, as there are no extras if your purchase is small or big.
- Approximate delivery date: 6-9 days after purchase.
Enjoy regular ground shipping, for order over $25. (We select the most affordable rate from carriers.
- Approximate delivery date: 6-9 days after purchase.
Enjoy Free 2nd Day Air, for orders above $300. Excludes PO. BOXES.
- Approximate delivery date: 72 hours after purchase.
Returns:
We want you to enjoy your MILA SKIN purchase. However, if you change your mind and if your package is unopened, kindly reach out to our customer care team within 30 days of your purchase date, and we will be happy to refund the full value of the product.
Opened or used products are not eligible for a full refund.
We do not refund shipping charges.
Orders past the 30-day return policy are not eligible for a return or exchange.
Email: hello@mila-skin.com
Returns:
Mila Skin
1111 Brickel Bay Dr, #2503
Miami, FL 33131
Returns of Buy with Prime orders
If you paid using your Amazon Prime account, follow these steps:
Step 1: Open the order confirmation email and choose View Order.
Step 2: Choose Order Details to see the order details page.
Step 3: Choose Return on the order details page.
Note: The Return button appears only after the order is delivered.
Step 4: Enter any additional information about the return, such as the reason for the return.
Step 5: Confirm the estimated refund amount and summary of the return details to create the return.
When the return has been created, a return confirmation email is sent.
Step 6: From the return confirmation email, choose Print Return Label, and then attach the printed label to the package.
Step 7: Drop the return off at the location listed on the return label.